Terms of Service | Yalla Cozy

1. Acceptance of Terms

By accessing or using the Yalla Cozy platform, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you may not access or use the platform.

2. Booking and Payments

When you book a stay on Yalla Cozy, you agree to pay all charges associated with the booking, including the base rate, taxes, and any applicable service or cleaning fees. Payments are processed securely via our third-party payment providers.

3. Trust and Safety

We take trust and safety seriously. Users are expected to maintain accurate profiles and adhere to house rules. Yalla Cozy reserves the right to suspend or terminate accounts that violate our community standards or engage in fraudulent activity.

4. Dispute Resolution

Any disputes between guests and hosts should first be attempted to be resolved directly. If an agreement cannot be reached, either party may escalate the issue to Yalla Cozy Support, which will mediate the dispute based on provided evidence.